Care
Giving time and thoughtful attention to others and our surroundings, we take the initiative to deliver prompt and uniquely personalised service to our guests, customers, and colleagues.
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Commit
Our team is key. We work collaboratively to deliver our promises and achieve our goals. We learn from past experiences and strive for continuous improvement in all our daily tasks.
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Can Do
Be positive and proactive, we take affirmative action and always seek solutions to challenges. Flexible and innovative, we aim to create meaningful experiences and genuine ‘wow moments’ for our guests, customers, and colleagues.
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Connect
Approachable and friendly, we proactively interact with our guests, customers and colleagues. We let them know who we are and why we are here, and we listen attentively to their needs to provide effective assistance and promote our offering.
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