Flight Purser

Katemanee Charoenkitchaichana

Permanent Address 34 Soi Jaan 18/7 Sathorn, Bangkok, Thailand 10120 Present Address Apartment no. 626 Building 6 Qatar Airways Muraikh Accommodation, Doha, Qatar

About Candidate

Dear Dusit Thani Bangkok Recruiting Team

Greeting from Katemanee Charoenkitchaichana. I have learned that there is career opportunities at your hotel and i am delighted to express my interest and thrilled to join your team

I would like to apply for the position of Club Lounge Manager or Front Office Manager. I am as well open to any opportunities with your team that you see i can fit in. Preferred location is Thailand but negotiable

I am an expert in dealing with VVIPs, ( Royal family, World Leader, Oligarchy ) VIPs ( Government Cabinets, Ministers,etc) Problem solving, Handling complaints from customers, Menu writing, Food & Beverage

I am currently live in Doha, Qatar and in the process of relocating to live in Thailand

Looking forward to joining your team

Education

A
Assumption University ( ABAC) 1994-1998
Bachelor of Business Administration ; Marketing Management
A
Assumption Commercial Collage ( ACC) 1991-1994
Management
A
Assumption Suksa School 1980-1991
Management

Experiences

F
Flight Purser AUG2016 - MAY2024
Qatar Executive Flight ( Qatar Royal Family and Corporate Flight)

Inflight Safety for VVIPs, Royal Family of Qatar, VIPs, Presidents, Ministers, Government Cabinet, Ambassadors • Planning for Inflight service to suit various VIP passengers’ profile for each flight • Full responsibility for planning, coordinating, presenting catering for each flight • Coordinating with 5 stars hotels, restaurants, catering companies • Participating in crew training (juniors and new hires) when at base • Coaching new joiner for inflight service • Purchasing items needed for each aircraft outstation • Coordinating with maintenance for aircraft defects • Outfitting the new aircrafts layout & stowage for dry store, equipment, linens • Attending training and operational test flights before handover and delivery • Coordinating & participating in aircraft weighing • Conducting crew assessments and develop crew skills for progression

C
Cabin Service Director JAN2010 - AUG2016
Qatar Amiri Flight ( Qatar Royal Family Flight)

Inflight Safety for VVIPs, Royal Family of Qatar, VIPs, Presidents, Ministers, Government Cabinet, Ambassadors • Planning for Inflight service to suit various VIP passengers’ profile for each flight • Full responsibility for planning, coordinating, presenting catering for each flight • Coordinating with 5 stars hotels, restaurants, catering companies • Participating in crew training (juniors and new hires) when at base • Coaching new joiner for inflight service • Purchasing items needed for each aircraft outstation • Coordinating with maintenance for aircraft defects • Outfitting the new aircrafts layout & stowage for dry store, equipment, linens • Attending training and operational test flights before handover and delivery • Coordinating & participating in aircraft weighing • Conducting crew assessment and develop crew skills for progression

C
Cabin Senior FEB2008 - JAN2010
Qatar Amiri Flight ( Qatar Royal Family Flight)

Inflight Safety for VVIPs, Royal Family of Qatar, VIPs, Presidents, Ministers, Government Cabinet, Ambassadors • Planning for Inflight service to suit various VIP passengers’ profile for each flight • Full responsibility for planning, coordinating, presenting catering for each flight • Coordinating with 5 stars hotels, restaurants, catering companies • Participating in crew training (juniors and new hires) when at base • Coaching new joiner for inflight service • Purchasing items needed for each aircraft outstation • Coordinating with maintenance for aircraft defects • Outfitting the new aircrafts layout & stowage for dry store, equipment, linens • Attending training and operational test flights before handover and delivery • Coordinating & participating in aircraft weighing • Conducting crew assessments and develop crew skills for progression

F
Flight Attendant JUN2005 - JAN2008
Qatar Amiri Flight ( Qatar Royal Family Flight)

Cabin safety and Cabin Service

F
Flight Attendant DEC2004 - MAY2005
Qatar Airways

Cabin safety and Cabin Service for Economy Class , Business Class, First Class

F
Flight Attendant OCT1999 - OCT2004
Japan Airlines

Cabin Safety and Cabin Service for Economy Class, Business Class, First Class

F
Flight Attendant APR1999 - OCT1999
PB Air

Cabin Safety and Cabin Service

A
Account Executive MAR1999 - APR1999
Marriage studio Co. Ltd

Responsible to develop and maintain satisfaction for each customer through sales, scheduling, marketing, coordinating, inviting and personalizing, accounting, delivering and follow up

E
Executive Personal Assistant to Managing Director AUG1998 - MAR1999
HACO Group (1991) Co.Ltd

Executed all tasks concerning the managing director, which included planning, scheduling, marketing, meeting, and coordinating with client • Attend meetings representing and handling tasks concerning the managing director, communicating with client, scheduling & reporting

A
Assistant to Marketing & Sales Manager MAR1994 - AUG1998
Ocean Marketing Co.Ltd

Executed all tasks concerning the Marketing Manager, which included planning, scheduling, sales, meeting, and coordinating with clients • Presenting the product, coordinating with departments, clients, outlets, agents • Handling queries, communicating and customer service

Skills

Handling VVIPs, VIPs,Royal Family, President, World Leader, Government Cabinets, Ministers, Ambassadors
100%
Problem Solving, Handling Request & Complain
100%
Team Management , Learning & Developing
100%
Menu Writing, Food & Beverage, Food presentation, Food Handling
100%
Planing, coordinating, executing
100%