Steward

Harish Kumar

New Delhi
$350 / month

About Candidate

My self Harish Kumar from the capital city of India New Delhi.
I’ve Completed my graduation in Hospitality and Hotel Administration from IHM Gurdaspur.
started my journey with Courtyard By Marriott Aravali Resort as a f&b service associate.
And then joinind ITC MAURYA HOTEL New Delhi.
My hobbies are playing basketball and traveling.
I have wonderful experience with the pre openings, team working, banquet operations, in room dining operations.

Education

B
B.sc in Hospitality and Hotel Administration 2018-2021
Institute Of Hotel Management, Gurdaspur

It is a graduation program for hotel management students. Here I learn about hotel industry how hotel works what are the major department and ancelary department that work to run a hotel.

Experiences

G
Guest service associate April 2022 - Sept 2022
Marriott Hotels

•Working with first ever courtyard resort is awesome feeling. •I joined here as a pre opening staff in food and beverage dept. • Here I was majorly responsible for store and inventory, soft beverage, dispense bar and in room dining. • Presenting checks to guests and taking payments and updating in system. • coordinating with other department continuously focusing on anticipating guests needs. • Delivering all the requests and food orders by them. • Learning how to handle complaints, creating wow moments for the guest.

W
Waiter Oct 2022 - Dec 2022
Mekdam and renissions doha

• Working with a Mekdam group as a waiter in the world's greatest event, FIFA 2022 • I was majorly responsible for Media café where I use to serve food to the media personals. • Taking care of a table, serving food to them making sure that mise-en plan has to be ready. • Laying buffet according to the meal time and making sure everything has to be at it's place.

S
Steward Feb 2023 - April 2024
ITC Hotels

• Serve food courses and alcoholic beverages to guests. • Set tables according to type of event and service standards. • Answer questions on menu selections. • Communicate with the kitchen regarding menu questions, the length of wait, re-cook orders, and product availability. • Communicate additional meal requirements, allergies, dietary needs, and special requests to the kitchen. • Check in with guests to ensure satisfaction with each food course and/or beverages. • Maintain cleanliness of work areas, china, glass, etc., throughout the day. • Complete closing duties, including restocking items, turning off lights, etc. • Present physical and accurate check to guest and process payment.

Skills

Food and beverage operations
Overtaking
Guest service
Banquet operations