Food and Beverage Captain / Acting Supervisor / Outlets In-charge

David Rozario

Fujairah, United Arab Emirates

About Candidate

I would like to inform to you that I am David Rozario.

” I am results-oriented hospitality professional with a Bachelor’s degree in Hospitality and 7 years of industry expertise, including 7 years in the dynamic UAE market & 6-month internship program at Novotel Visakhapatnam Varun Beach by Accor in India. Currently an Associate at Royal M Hotel Aqah Beach and Resort (United Arab Emirates) boasting a proven track record of excellence, from being a Food and Beverage Captain to Acting Food and Beverage Supervisor, managing multiple outlets. Notable achievements include excellence LQA score in DoubleTree by Hilton Resort & Spa Marjan Island, United Arab Emirates, driving a 15% increase in guest satisfaction scores and contributing to a 10% revenue growth during tenure at Dusit Thani Abu Dhabi and Pullman Sharjah by Accor and Royal M Hotel Aqah Beach & Resort, United Arab Emirates.

Skill set encompasses effective team leadership, impeccable guest service, and unwavering commitment to upholding the reputation of renowned brands like Dusit Thani, Hilton and Accor.”


Bachelor degree in Hospitality Management 2014-2017
West Bengal University of Technology


Food and Beverage Captain / Acting Supervisor / Outlets In-charge 02/2024 - Currently working
Royal M Hotel Al Aqah Beach and Resort, United Arab Emirates

• Ensure the delivery of Brand promise and always provide exceptional guest experience. • Have a thorough knowledge and understanding of all the menu items and the ability to recommend food and beverage combinations and up-sell alternatives. • Maintain positive relations with guests and the ability to remember the preferences of our regular guests or long-stay guests. • Handling with extra care the special requests from guests (Allergenic foods, celebrations and special food or drinks etc.) • Maintain positive relations with all colleagues. • Maintain good communication with all departments (Especially with the Kitchen) . • Handling the whole operation and fully authorized to decide on any issues or complaints in my Outlets. • Trains and supports my employees based on the general service requirements and basic service rules, recommending and selling etc... • Highlights previous day or shift problems and share ideas to solve problems. • Sharing ideas to improve guest satisfaction, sales etc. • Maintain the stock, expiry tracker, monthly and yearly inventory, making duty roaster etc... • Controls all Restaurant material and eliminates chipped, broken, or cracked dishes. • Keep all Restaurant furnishing clean and polished by cleaning schedule. • Control and report all defective lighting, fixtures, and other electrical matters.

Food and Beverage Captain / Acting Supervisor / Outlets In-charge 10/2022 - 01/2024
Pullman Sharjah (Accor Hotels), United Arab Emirates

Al Khan Restaurant ( All day dinning ) Infiniti Pool Bar Junction (Lobby Lounge) In Room Dinning

Food and Beverage Waiter 05/2021 - 09/2022
Dusit Thani Abu Dhabi, United Arab Emirates

Urban Kitchen Restaurant ( All day dinning ) Namak ( Indian Speciality Restaurant ) Benjarong ( Royal Thai Restaurant ) Mcgettigans ( Irish Pub ) Orchid Lounge ( Lobby Lounge )

Food and Beverage Waiter 10/2017 - 04/2021
Doubletree by Hilton Resort and Spa Marjan Island ( 723 Rooms), United Arab Emirates

Lobby lounge ( 24 hours Coffee shop and Bar ) Boardwalk ( Main Pool bar ) Bay view ( Bay Club's Pool bar) Anchor Bar ( English Pub ) Xclusive ( Night Club ) Island's Coffee house ( Starbucks) Al Marjan Restaurant ( All day dinning )

Internship 10/2015 - 03/2016
Novotel Visakhapatnam Varun Beach, India


Customer satisfaction
Team work
Active listening
Quick learner
My menu / QR Menu
Team management
Stock management
Cost control
Quality management