Spa Manager

drvivekchandel

VPO BARI MAJHARWIN GHUMARWIN BILASPUR HP INDIA 174021
$2000 / month

About Candidate

A seasoned Wellness and Spa Manager with 14 years of experience leading multicultural, multinational teams across various levels of the wellness and spa industry. Proven track record in overseeing diverse teams consisting of doctors, acupuncturists, beauticians, therapists, hairdressers, yoga instructors, fitness trainers, and other supporting staff. Demonstrated expertise in managing wellness operations at 5-star luxury resorts, cruise ships, and luxury spas. Adept in Eastern and Western therapies, including Ayurveda, Panchakarma, naturopathy, functional medicine, yoga, fitness, nutrition, and alternative healing therapies.

Education

B
BAMS 2009
RGUHS BANGLORE

AYURVEDA

P
PGDHHM 2017
IGNOU

Post graduate diploma in Hospital & Health Management

Experiences

S
SPA MANAGER SEP 2023 - MARCH 2023
MSC CRUIES LINE GENOVA ITALY

Oversee day-to-day spa operations, including scheduling, appointment bookings, and guest services.  Monitor and manage inventory levels for spa products, linens, and other supplies.  Ensure compliance with health and safety regulations and maintain cleanliness and hygiene standards.  Supervise and lead a team of multicultural spa professionals, including massage therapists, estheticians, fitness instructors, and support staff.  Evaluate staff performance, provide constructive feedback, and implement performance improvement plans as needed.  Develop and manage staff schedules, taking into account cruise itineraries, peak times, and staff availability.  Develop and manage the spa budget, including expenses, staffing costs, and revenue targets.  Oversee spa inventory, including products, equipment, and supplies. Monitor stock levels and reorder as necessary.  Coordinate with ship maintenance teams to ensure that spa facilities and equipment are in good working order.  Keep abreast of the latest trends in spa services, wellness, and customer preferences. Introduce new treatments and products that align with guest expectations.

W
WELLNESS MANAGER/ SR AYURVEDA CONSULTANT MARCH 2022 - AUG 2023
Moksha Himalaya Spa Resort Parwanoo HP India

ManageandmonitoroveralloperationsofWellness&Spaoperations.  Improved standards of service, treatment quality, and hygiene.  Introduced Various Wellness moments, customizing treatment services and innovative different rituals.  Wellness consultation for preventive care, medication & treatment (Ayurveda, Panchakarma, naturopathy & alternativetherapies) plans according to medical history for clients to get the best result.  Establishnewinitiativeinseekingcost-savingmeasures.  Promotional marketing of various wellness packages and programs to the in-house guests, working closely with marketing&sales

W
WELLNESS/ SPA MANAGER JAN 2021 - FEB 2022
Niraamaya Retreats India (Suryvilas ) Solan HP India

Manage and monitor overall operations of Wellness operations.  Establishinternationalstandardsofservice,treatmentquality,andhygiene.  CreatememorableWellnessexperiencesforourguests,customizingservicesandproductstosuit individual needs by maintaining a guest database of preferences and innovative different rituals.  Wellness consultation for preventive care, medication & treatment (Ayurveda, Panchakarma, naturopathy FunctionalMedicine & alternative therapies) plans according to medical history for clients to get the best result.  Establishnewinitiativeinseekingcost-savingmeasures.  Promotional marketing of various wellness packages and programs to the in-house guests, working closely with marketing&sales.

W
WELLNESS MANAGER/ SR AYURVEDA CONSULTANT AUG 2019 - AUG 2020
Fazlani Natures Nest Wellness Resort Pune MH India

Team of wellness professionals , Doctors, Yoga instructors, & therapists working under supervision, having 24 Treatment rooms, are dedicatedfor various Ayurveda, Panchakarma, Naturopathy, Physiotherapy, Hydrotherapy, international treatments & Salon Services with a fitness canter.  Establishinternationalstandardsofservice,treatmentquality,andhygiene.  Create memorable Wellness experiences for our guests, customizing services and products to suit individual needs bymaintaining a guest database of preferences and innovative different rituals.  Wellness consultation for preventive care, medication & treatment (Ayurveda, Panchakarma, naturopathy, alternativetherapies) plans according to medical history for clients to get the best result.  Initiate10NewTreatments&conductedstafftanningonvariousAlternativeTreatmentTechniques, Product Descriptions,Energy Healing, Anatomy, Physiology, and Ayurveda Principles.  Promotionalmarketingofvariousspapackagesandprogramstothein-houseguests,workingcloselywith marketing& sales.  MISreportsandBudgets,Significantcostcontrolinthewellnessoperations.  EstablishSOP'sandtrainingguidelinesforperformingauthenticated,TraditionalAyurveda,naturopathy Treatments, WesternTherapies, Yoga’s, the fitness Centre.  Creating nd successfully implementing various ayurvedic packages ranging from 3 days to 21days.

S
Spa manager Nov2017 - July 2019
RADISSON BLU RESORT Goa India

anage and monitor overall operations of Spa and salon operations.  Spasalesclimbupbylaunchingvariousmarketing&upsellingtechniques&achieverevenuetargetsbyafair margin.  Initiate New treatments 1st time in the resort, create ongoing in-house promotions and activities to stimulate sales, staff, andcustomers.  Ensurealloperationalstandardsaremaintainedanddocumentedtoenablethecontinuousanduniformityof business.  Monitoringdailysalesactivities,preparingmonthlyfinancialvariancesreports&developingannualbudgets.  Establishspatreatmentqualitycontrols,service,cleanliness,andproductusage.  Track proper inventory levels for all professional &retail products, the initiative taken in seeking cost-saving measures.

Skills

spa management & Operation
100%
Tranning & Hiring
100%
Ayurveda, naturopathy & International therapies
100%
Guest satisfaction & Feedback
100%
spa permeation, sales , target & budget
100%
spa consultation
100%