gurungpatrick

Reside Doha, Qatar

About Candidate

A highly experienced and versatile professional in the Food and Beverage industry with over 15 years of expertise in restaurant and bar operations, team management, and exceptional customer service. Skilled in staff training, inventory management, and ensuring adherence to health and safety regulations. Committed to delivering outstanding dining experiences, guest satisfaction, and maintaining high standards of service excellence. Foster and able to collaborate with diversity and cultures.

Education

F
Food & Beverage Standards, Service, Bar, Restaurant Associate Degree. 2014
Lobster In Institution of International Hospitality
B
Bs in Hotel Management 2004
Nepal Academy of Tourism Hotel Management

Experiences

F
Food & Beverage Waiter 11/2024 - Present
Danat, Qatar Al Fardan, Doha

Provide attentive and personalized service to guests in a high-end residential community. Ensure accurate order-taking, timely food and beverage delivery, and prompt clearance of tables. Assist in setting up and breaking down dining areas, ensuring cleanliness and organization. Collaborate with culinary team to address any guest concerns or special requests promptly. Participate in ongoing training programs to enhance product knowledge and service skills.

F
Food & Beverage Supervisor 06/2018 - 07/2020
St. Regis Hotel & Resort Doha, Qatar

Supervised and coordinated the daily operations of multiple restaurant and bar outlets. Managed a team of 15-20 staff, ensuring proper training, coaching, and performance evaluations. Monitored inventory levels, placed orders, and controlled costs to maximize proftability. Implemented and enforced strict health, safety, and hygiene protocols in all areas. Resolved guest complaints and ensured exceptional service delivery at all times.

R
Restaurant Supervisor 05/2015 - 06/2018
Melia Hotel & Resort Doha, Qatar

Oversaw the daily operations of a high-volume restaurant, ensuring efcient service delivery. Trained and coached staff on service standards, menu knowledge, and customer relations. Conducted regular staff meetings and provided performance feedback. Managed inventory levels, placed orders, and controlled costs within budget. Ensured adherence to all health, safety, and hygiene regulations.

B
Bar & Restaurant Supervisor 03/2011 - 04/2015
Voco Bonnington Hotel & Resort Dubai, UAE

Oversaw the day-to-day operations of a high-volume restaurant and bar, ensuring smooth service fow. Trained and mentored staff on service standards, product knowledge, and customer relations. Conducted regular stock audits, managed inventory levels, and controlled costs effectively. Collaborated with the culinary team to develop and implement menu promotions and specials. Enforced adherence to all health, safety, and liquor licensing regulations.

Skills

POS System
90%
Communication
90%
Leadership
100%
Team Player
100%
Interpersonal Skill
100%
Food & Wine
80%