Project Manager & Senior Executive Assistant to Managing Director

Kwankeat Phiophong

222 Baan Na Udomsuk, Udomsuk Road, Bangna 10260

About Candidate

Working as a Project Manager and Senior Executive Assistant to MD at CP Group with Chef Cares Project. In my work I’ve had the chance to contribute to the organization’s success in a variety of ways. I am a highly experienced project manager with a track record of effectively managing and completing complicated projects. In addition, as the Managing Director’s Assistant, I was instrumental in assisting with high-level decision-making and the implementation of strategic projects. I’ve been in charge of work coordination and prioritisation, schedule management, and executive assistance.

Overall, my experience and skills in sales, CRM with exclusive premium customers, operations, and project management in the food and beverage, hotel, health and wellness industries has qualified me to manage complicated projects, help senior executives, and drive organizational success.

Education

B
Bachelor's Degree of Science (Sports Science) 2019
Chulalongkorn University

This program aims to produce graduates who are competent in the organization of personal training programs for enhancing sport performance and physical health in accordance with international standards and the professional code of ethics. The graduates must be able to apply sports science knowledge as well as create an innovation concept to improve sport and health quality. The graduates must demonstrate leaderships in physical fitness along with moral, responsibility and interpersonal abilities, including communication and teamwork in a multicultural society. The gaduates must be able to design the sport and health business plan.

Experiences

S
Sales (Membership & Reactive) and Wellness Experience (CRM) March 2020 - March 2023
RAKxa Wellness Fully Integrative and Medical Retreat

For the Wellness Experience and Sales (Membership & Reactive) job, I have • Achieving growth and hitting sales targets by successfully managing the sales team, Designing and implementing a strategic sales plan that expands company’s customer base and ensure it’s strong presence. • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs, present sales, revenue and expenses reports and realistic forecasts to the management team. • Conduct CRM strategy focusing on the membership programmes, Develop and optimize the loyalty programmes that drives loyalty, advocacy, and traffic (online/offline) to increase guest lifetime value. • Execute effective acquisition and reactivation activities across various channels, including membership platform, social media, content marketing, and in-person approach and Sell membership, Reactive and retreat services and facilities.

Skills

Customer Relation Management
100%
Sales and Management
90%
Leadership
85%
Critical Thinking
90%
Team Work and Coordinating
100%