Reservation & Revenue Assistant Manager

Mandeep Sharma

Village Dadhol Kalan Tehsil Ghumarwin Distict Bilaspur 174023
$36000 / month

About Candidate

Oversee revenue management and distribution strategy of the hotels in the area and manage day to day yield operations.
Daily pick-up analysis, strategy adjustments and reporting.
Perform competitive benchmark studies and follow market trends.
Create and develop pricing strategies in conjunction with the individuality of each hotel.
Provide weekly dynamic forecasts of expected results, variances and budget comparisons
Analyze overall monthly hotel performance and provide summary reports with recommendations to improve long term strategies.
Ensure all related systems are configured correctly, validated and working to full capacity
Oversee and audit the standards and operations of the reservations department.
Ensure hotel personnel is fully competent in the use of all systems
Work in liaison with hotel sales and reservations departments as a team.
Regularly check the input and the quality of data (segmentation, denials tracking, etc.…) points.
Evaluate performance of distribution partners and contracted rates (OTA)
Prepare outline for and support the annual revenue budget process.
Any other reasonable requests made by management

Education

B
Bachelors of Airlines, Tourism & Hospitality Management 2011
DeshBhagat Institute of Hotel Management & Catering Technology

Bachelors of Airlines, Tourism & Hospitality Management

P
Post-Graduation in Profit and Revenue Management 2015
Vedatya Institute

Post-Graduation in Profit and Revenue Management

Experiences

A
Assistant Manager Reservation – Revenue Dec-2023 - Till Date
Radisson Blu MBD, Ludhiana

 Updating daily morning and evening reports.  Ensure the smooth and efficient operations in the department through prompt, effective reservations service to archive maximum revenue in order to meet or exceed the revenue target.  To responsible for reservation operations during the absence of revenue manager & attend all the meetings.  Assist the Revenue Manager in developing and implementing strategies for optimization of sale of room’s inventory and maximization of Average room rate.  Monitor forecasted transient demand, group bookings and OTB business to set up pricing and availability controls for all distribution channels.  Reviewing the city high demand days, upcoming events, trade fairs, associations etc. and then updating the event demand calendar accordingly.  Handling competition rate analysis. Closely monitoring competition set pricing to create rate shop for next three months and aligning best flex rate (BFR) accordingly.  Managing and Screening reservation booking pace report three months out, to prepare yield accordingly.  Monitoring the page ranking / visibility and content on OTA’s and maintaining rate parity at all times.  Motivates and maintains good staff relations as well as performance assessment and recognizing their work & appreciating for employee satisfaction.  Review the monthly business reports and analyze market and occupancy trends.  Monitor the business of competition hotels in terms of new accounts and rates.  Work closely with the Sales and Marketing department in the area of promotions, special packages, corporate discounts, new accounts etc.  Follows up in credit check report, liaise with credit manager.

A
Assistant Manager Reservation Sept-22 - Oct-23
The Lalit, Chandigarh

Assistant Manager Reservation Handling all the reservation process Handling all the OTA extranet, Channel Manager, CRS, Booking engine in terms to update rate /Inventory/ Content Score& Make sure visible at all the channels.

Skills

Passionate toward learning. Revenue Management Essential Certification with intercontinental hotel group
79%
Competitor analysis, Pricing strategies, Attention to detail, Technically savvy (OTA Extranet / GDS/ Channel Manager ) Analytical skills
Experience in Guest Interaction and Complaint handling.