Front Office Manager

Itish Sharma

Village Balowa P/O Theog Shimla Himachal Pradesh 171201

About Candidate

Front office Manager with a demonstrated history of working in the hospitality industry. Skilled in Micros, Opera, IDS, Hotel Management & Rooms Division.

Strong operations professional with the B.Sc focused on Hospitality & Hotel Administration.

Worked with bramds such as ITC , Oberois , Hyatt Regency , JW Marriott.

Certified Departmental Trainer with Oberoi Hotels .

Education

B
BSC in Hospitality and Hotel Administration 2014
NCHMCT NOIDA

Bachelor degree focused in hospitality and hotel management with training in the core department as front office . Degree completed with A++ Grading

Experiences

F
Front Office Manager 15-082022 - Current
Asia Resorts Limited Parwanoo

Front office Manager with a demonstrated history of working in the hospitality industry. Skilled in Micros, Opera, IDS, Hotel Management & Rooms Division. Strong operations professional with the B.Sc focused on Hospitality & Hotel Administration. Certified Departmental Trainer At Oberoi Hotels

D
Duty Manager 01/02/2022 - 08/02/2022
JW Marriott Juhu Mumbai

Was responsible to ensure highest guest satisfaction with minimal complaints and ensuring that the company’s Mission Vision and Dharma are followed in every aspect of work . Ensuring highest level of inter departmental coordination for smooth transition of operations. Managing day to day operations for Front Office

G
Guest Service Supervisor 01/04/2019 - 01/10/2021
Oberoi Cecil

Skills

Certified Department Trainer
100%
Customer Satisfaction
100%