Sales Director

Sarayu Raghavan

Oman

About Candidate

An experienced, commercially astute, goal-oriented creative hospitality professional with 15 years of expertise involving newly invested properties. Well organized and highly reliable professional successful at managing multiple priorities with positive attitude. Willingness to take additional responsibilities to meet the organization goal. Results-oriented leader credited with 15 years’ consistently growing bottom-line profits. Savvy leader adept at building exceptional teams, improving customer experience through value-added strategies and executing highly-profitable plans for luxury hospitality industry.

Education

M
MA Economics 2024
IGNOU
B
BBA - Business Administration 2008-11
University of Madras

Experiences

S
Sales Director July 2022
Wyndham Garden Salalah Mirbat Resort

On beach property with 237 keys consisting of Rooms, Chalets and villas. Three restaurants, Pool Bar and sports bar onsite. Amphitheater, Spa, Diving Center, Kids Activities, Tennis Court, Island activity, conference and meeting room facilities. Directly responsible for driving the top line budget and forecast through the implementation of a commercial strategy and business plan through execution using the company Commercial Focus process and all available business tools and intelligence. Successfully driving luxury consortia, concierge and agency business. Applying strategic pricing, yield and account management skills and influence. Works with Revenue Management to assist in the development of the hotel sales distribution strategy and ensures that these strategies are communicated, implemented, and continuously updated based on business outlook. Analyzing the Hotel's capabilities and to identify the direct sales, advertising, and public relations programs necessary to attract and increase the sources of business. Developing and implementing the Annual Sales & Marketing Plan, Action plan, Advertising & PR. Working with GM, Finance to ensure profits are maximized in line with TGOP and EBITDA targets. Preparing and presenting, on a monthly basis, the contribution, focus and activity of the proactive sales team to the hotel owners and senior management team. Led a high-performing sales team through effective coaching, mentoring, and performance management strategies. Managed relationships with key industry stakeholders, attending conferences and networking events to further establish the company's presence in relevant circles. Created innovative sales strategies through monitoring and evaluating market trends and competitive offerings. Negotiated high-value contracts with key clients, ensuring mutually beneficial outcomes for all parties involved.

C
Cluster Director of Sales and Marketing June 2021 - July 2022
Arabian Nights Resort & Spa | The View Resort | Aerotel Muscat

Handled the Pre-opening project and overall project in charge of Arabian Nights Resort & SPA. Refurbished and implemented revenue corners in 'The View Resort and Spa' property. Overall responsible for project launch, expansion, and development.

S
Sales Manager - Global Luxury Market November 2017 - December 2020
Anantara Al Jabal Al Akdhar

Luxury Mountain Resort with 115 rooms & villas with butler services, 6 restaurants including Diana's point and Royal Edge specialty dining, Thai Spa, 2 Ball Rooms and 1 Board Room, infinity swimming pool, Open Air Move theater, fitness center, Kid's club, Tennis Court and Leisure Activities. Successfully driven business from Virtuoso, AMEX, WRH, Travel Impression and prominent Luxury consortia's. Attending trade-shows, GSO & MOT roadshows and events. Main markets include GCC, UK, Germany, CIS, France, Italy, Benelux, Switzerland, Russia, China and India.

Skills

Sales Strategy
100%
Team Management
100%
Leadership
100%
Budgeting
100%