Reservation Coach and Customer Assistance

Kanin Chit-o-pas

152/9 M.1 Pa Dad, Muang Chiangmai 50100
$25000 / month

About Candidate

Hospitality industry relates with people and mind of people, I have experience more than 10 years in hospitality industry; airlines, travel agency, and hotel. I ever work in the Media Agency company that I can combine all of my knowledges for your organization. Most important point, I have the talent in people (client) scanning and realize what they want. I profess in customer assistance and team working.
Moreover, I am studying in Japanese Language and planning to get higher test level soon. I have passion to work and live in Japan.

Education

R
Recreation and Tourism Management, Sport Science Master Degree 2008-2009
Chulalongkorn University

This degree engaged with Tourism Authorities of Thailand (TAT.) to improve and to create the personnel in Tourism industries.

T
Tourism and Hotel Studies-Humanities Bachelor Degree 1997-2001
Bangkok University

Experiences

F
FRONT OFFICE AND RESERVATION COACH May 2018 - Present
bednimman hotel

-To coordinate with all department for room division and handling with OTA (Online Travel Agent), - Room Occupancy traffic control and Analyze guest feedback - Pricing in any season by trend and marketing analysis

T
TOUR OPERATOR & TOUR LEADER, November 2017 - March 2018
MA Tour (Bangkok, Thailand)

To coordinate with the aboard land travel agencies (Hotel, Transportation, Restaurant, Shops, etc.) and to coordinate with Embassy and Visa apply center

A
ACCOUNT EXECUTIVE June 2014 - October 2018
SPHERE MEDIA SOLUTION

To sell advertisement medias and to cooperate with buyers and to do monthly budget plan. Contributor (magazine article)

C
CHIEF OF PUBLIC RELATION AND MARKETING, PB AIR June 2001 - March 2018
PB Air

Press Release concept planning and Marketing Planning

Skills

Customer Care and Assistance
100%
English
100%
Japanese
15%