Hospitality customer Experience

Tarkeswar Prasad

7/9east mall road kolkata India, Haldiram

About Candidate

Respected Mam,

My Name is Tarkeswar Prasad Nickname (Vicky Prasad).At present I am working as an Reservation Manager in a 4* Category Seven Hills Hotel Puri .I am Dealing with Reservation b2b,b2c, Inventory Management, Branding and promotion etc.I am good in networking and in Pr development.Before that I used to work with Echor Stays as a Reservation Manager,and I was taking care 5 small Property Reservation, Sales and Branding part.I have also worked as an Passenger Service Agent in Menzies Airport Services Macau.l lost my job due to pandemic.I used to work as an Checking Agent and Boarding gate staff at Macau Airport and thus learned some cantonese and Mandarin.Prior to this i have experience for 8 years in Air India as an Passenger Service Agent,i have learnt and worked in all allocation including, passenger service, Like Meet and Greet Vip Customers, Guiding passenger all the way from checking counter to Aircraft.crew handling,all paper works for flight in Kolkata airport, office work and passenger service department.i have also worked in bpo and in internet marketing,i love customer service job and excelled in many ways.

I would love to Apply as a Duty Manager/AGM/Guest Relationship Manager/Airport Representative with your Organisation.

Trained in the best customer Service Industry.

Trained to Handle First Class passengers in Emirates Airlines.

Love traveling and exploring.

I am ready to join any time.

Please find the attachment of my documents below.

Thanking you