Dusit International (Corporate Office)

App Success Manager or Assistant Manager (Hybrid)

May 5, 2024
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Job Description

About the Role

Do you thrive on driving user adoption and maximising the success of mobile apps? Dusit International, a renowned global hospitality company, is embarking on an exciting journey with the implementation of our first branded app.

As App Success Manager, you play pivotal role in the development and implementation across our hotels, with the opportunity to shape user adoption, engagement, and enhancing our guest experience.

Responsibilities

Strategy

– Own the implementation and roll-out
– Manage the development roadmap, leveraging on available functionality
– Devise strategies to increase downloads and engagement

Analytics

– Analyse and report on app performance
– Seek and evaluate new opportunities to enhance the app, supported by analytics

Community

– Engage with properties through information sharing, training, and best practices
– Foster a relationship with the platform provider
– Stay up-to-date and share the latest mobile app trends

Qualifications

– 3 years’ related experience
– Bachelor’s Degree in Business, Marketing, Computer Science or related field
– Excellent understanding of mobile apps, analytics, and user behavior
– Strong project management skills with experience in implementations
– communication and collaboration skills
– in eCommerce, CMS platforms or personalisation preferred
– Experience in hospitality or travel industry is beneficial
– Fluency in English; Thai or other languages are a plus

Excited to join our team? We encourage you to apply.