Dusit Thani Dubai

Assistant Manager – Learning & Development

June 25, 2024

Job Description

PRIMARY RESPONSIBILITIES
• Conduct compulsory training course i.e. New Staff Orientation Program, Grooming, etc.
• Design new courses and conduct them whenever possible.
• Conduct all corporate courses as per the direction of the company i.e. Dusit Signature Service.
• Coordinate with outside guest speakers on training courses to be conducted in-house i.e. Basic Fire Prevention Training, First Aid Training, Fire Drill, and Etiquette for Guest Contact Staff, etc.
• Coordinate with Managers to get course participants for all training courses conducted.
• Liaise with all course participants on the administrative arrangements related to training courses such as booking, confirming, transport and final reports, etc.
• Keep proper records of all training issues, i.e. expenses, training records, etc.
• Help look after student trainees from various education institutions.
• Assist to coordinate on “Cross Training Program” from other properties.

ADMINISTRATIVE RESPONSIBILITIES
• Develop oneself at all times.
• Understand all Training related policies so that can assist others to perform their functions efficiently.
• Control office expenses through careful use of all resources and promote this to be one of the required habits among all colleagues.
• Maintain grooming standards.
• Help conserve energy and water, manage wastes by reducing and recycle the wastes, carefully use of all resources.
• Establish two ways communication with all including encourage this practice among all.
• Ensure the tidiness & cleanliness in the office.
• Be a member of the Safety, Occupational Hygiene and Working Environment committee.
• Act as the main coordinator of the hotel’s for Management Trainees Program.
• Performs any other related duties as assigned by L&D Manager.

OTHERS

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

ACCOUNTABILITIES

• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

COMPANY’S CULTURE

• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

• Minimum education of Bachelor degree in Hotel Management, Business Administration or relevant discipline
• Have a strong knowledge in all L&D functions.
• Practical experience in L&D administrative function at least 3 years. Exposure in hospitality business is desirable
• Have good English communication skills both in written and spoken
• Computer literate
• Possess professional disposition with good communication and interpersonal skills