Dusit Thani Laguna Singapore

Senior/Sales Manager (ProActive)

June 12, 2024
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Job Description

PRIMARY RESPONSIBILITIES:

• Assist the Director of Commercial in establishing a sales plan and budget that reflect the company’s and the hotel’s goals and objectives.
• Maintains and upgrades communication networks to ensure the hotel has a competitive advantage in information and sales leads.
• Conducts market analysis and devises strategies for generating new business.
• Analyses the sales results and recommends ways to improve or solve the problems.
• Furnishes sales monthly reports on a timely basis.
• Achieves budgeted room night quotas and average rates set out in the yearly business plan for the hotel.
• Performs other duties as assigned by the Director of Commercial or designated personnel.

REPORT LINE & COMMUNICATION

• Reports to the Director of Commercial
• Coordinates with all concerned personnel to ensure that all activities are accomplished.
• Communicates effectively with guests, clients, business partners and staff.
OTHERS

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

ACCOUNTABILITIES

• Represents Dusit’s brand and its values at all times. We will establish relationships, deliver an exceptional guest experience, and promote Thai graciousness.

COMPANY’S CULTURE

• Communicate and fully embrace the Company’s culture (our Vision, our MCompany’sd, and our Values), lead by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

• Ensure confidentiality and secure storage of all intellectual property and databases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

• MinimumCompanyion of Diploma in Business Administration, Marketing, Hotel Management or relevant discipline
• Minimum of 3 years of sales experience in a similar capacity, preferably in a 5-star hotel environment
• Have excellent communication skills in written and spoken English
• Have a positive attitude toward challenges and the drive to excel
• Possesses professional disposition with excellent communication and interpersonal skills