dusitD2 Hua Hin

Sales Executive

June 7, 2024
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Job Description

PRIMARY RESPONSIBILITIES:

• Attends daily morning sales meeting.
• Calls local agents, companies, organizations and airlines.
• Contacts clients and develop business leads.
• Documents all contacts with clients.
• Submits call reports on daily basis.
• Forwards relevant confirmation to clients on any business secured.
• Develops new business from local agents, companies, organizations and airlines.
• Schedules sales blitz to local companies and airlines to promote the hotel.
• Advises management of sales effort progress and bookings.
• Follows, reviews, and advise the superior of ways to improve the Sales and Marketing Standards and Policy.
• Performs other duties as assigned by supervisor.

ADMINISTRATIVE RESPONSIBILITIES

• Appraises performance of Sales employee under the supervision periodically according to Human Resources policy and initiates appropriate corrective measures to improve deficiencies.
• Exercises administrative supervision on Sales employee which include personnel requisition, disciplinary, promotion and training, approves leave and overtime requests.
• Checks and ensures that the jobs assigned to subordinates have been effectively completed on the timely basis and according to hotel’s expectation.
• Recommends corrective actions for unfavorable variances in job standards and budget commitment.
• Proposes and executes an effective duty to ensure sufficiency of manpower in accordance to volume of business.
• Establishes two-way communication within and related departments.
• Communicates effectively with guests, subordinates, immediate supervisors and other section heads.
• Attends daily briefing and departmental meetings as assigned by supervisor.
• Manages time effectively by meeting deadlines on time.
• Identifies and solves problems in a professional manner.
• Assists others to ensure the operation is run smoothly and effectively.

TECHNICAL RESPONSIBILITIES

• Knows, understands, and reviews the job description of all positions in the department and be able to perform the task as required.
• Knows and understands policies of the department well and can guide others to perform the job well.
• Recognizes and able to manage to maintain good quality products and presentation.
• Checks, reviews, and proposes service standards established by the company.
• Provides assistance to the employee when required.
• Maintains self and all personnel’s grooming standards.
• Concerns and promotes the hotel’s environmental programs and other programs which are organized by the hotel and employees.
• Manages wastes by reducing and recycling the wastes, carefully use of resources.
• Approves and be responsible for the requisition point and par stock of products used by the department.

COMMERCIAL RESPONSIBILITIES

• Communicates effectively with guest, clients, business partners and staff.
• To be a good sales person to promote hotel’s image and businesses.
• Participates community projects or activities in order to promoting the hotel’s image and cooperation to improve community relationship.

HUMAN RESOURCES RESPONSIBILITIES:

• To be evaluated according to the performance evaluation program.
• Attends training as required by the company and to develop him/herself to grow effectively.
• Motivates all employees to grow within the company.

RELATIONSHIP

• Reports to Director of Marketing or General Manager and EAM in case of GM’s absence.
• Coordinates with all concerned personnel to ensure that all activities are accomplished.
• Interacts with clients. guests, government officials, supplies, and other important individual in the community in promoting the hotel.

OTHERS

• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

ACCOUNTABILITIES

• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

COMPANY’S CULTURE

• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY

• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT

• Minimum education of Bachelor degree in Business Administration, Marketing or relevant discipline
• Minimum of 2-3 years sales experience in a similar capacity
• Have good communication skills in written and spoken English
• Result-Oriented. Have a positive attitude toward challenges and the drive to excel
• Posses professional disposition with excellent communication and interpersonal