Osaka Kansai Airport Hotel

Assistant Human Resources Manager (Japanese speaker)

July 8, 2024
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Job Description

PRIMARY RESPONSIBILITIES

PERSONNEL
• Compiles annual manning guide, salary scale & organization chart.
• Ensures that recruitment process is handled efficiently and be responsible for the interviews of executives from Department Head level and upper.
• Makes sure that all new hiring is according to the approved manning guide. This including all promotions and transfers. Monitor to ensure the salary offered to all existing staff and new comers is adequate.
• Ensures proper hiring system is in place including job advertisements, interview, etc.
• Makes sure that all employment contracts are prepared and signed for proper records.
• Ensures that the HR monthly report and other reports are produced on time for management attention.
• Ensures to have full usage of personnel system, attendance system including maintenance of our employee filing system.
• Ensures the efficient coordination between HR and Payroll Master is established and maintained so that salary is paid in time correctly.
• Handles annual salary increase and minimum wage adjustment with relevant executives.
• Ensures that the performance appraisal during probation and yearly appraisal is maintained.
• Ensures that annual staff retirement is followed.
• Ensures that proper disciplinary actions are taken so that the hotel doesn’t take unnecessary risks on labor dispute.
• Provides consultation to all levels as required and get involved in staff investigation when necessary.
• Maintains staff recognition program.
• Receives staff grievance and have the best conclusion.
• Be responsible for all staff welfare and staff activities i.e. staff canteen, locker rooms, split shift rooms, safety shoes, all monetary assistance, annual physical check up, staff birthday party, sports day, etc.

HOTEL CLINIC
• Oversees general administration of our hotel clinic.
• Ensures the smooth coordination for pre-employment check up.
• Ensures the appropriate supply of the medicine in various areas around the hotel as mean for first aid.
• Ensures of proper payment to our nurses on a monthly basis.

GOVERNMENT RELATED ISSUES
• Gives support to our Liaison Personnel so he can carry out his duty efficiently.
• Support the hotel inspection with regards to its licenses.

TRAINING
• Ensures the production of annual training plan.
• Maintains good relationship with Dusit Executive Development Center and make sure that we make full use of the resource. Gives advice on the participants for each training courses.
• Monitors to make sure that the actual training expense is in line with the approved budget and we get the most benefits out of it.
• Oversees in house student trainees, especially the overseas students as it involves work permit.
• Supports annual fire drill, team building activities and all other training courses organized by our Training department.

ADMINISTRATIVE RESPONSIBILITIES
• Develops oneself at all times.
• Assists all subordinates to develop themselves to be better at work by providing necessary training.
• Control all HR related expenses through careful use of all resources & promotes this to be one of the required habits among all colleagues.
• Monitors the work load and reassigns the work as deem appropriate to the team.
• Prepares Capital Expenditure during the business plan preparation to ensure that we have enough budgets to purchase necessary equipment to be used.
• Ensures that the daily briefing with the team is taking place.
• Establishes two ways communication with all including encourage this practice among all.
• Be a member of Risk Management Committee.
• Support corporate program i.e. Management Trainee Program, joint program between Dusit and Department of Skills Development (Dusit-DSD), etc.

OTHERS
• Continuous learning through own IDP.
• Any other duties as may be assigned by the superior.

ACCOUNTABILITIES
• Represents Dusit’s brand and its values at all times. We will establish relationships and foremost and we will deliver an exceptional guest experience and promote Thai graciousness.

COMPANY’S CULTURE
• Communicate and fully embracing the Company’s culture (our Vision, our Mission and our Values), leads by example and cascade to all your subordinates. – “Proud to belong and to contribute”

CONFIDENTIALITY
• Ensure confidentiality and secure storage of all intellectual property and data bases, both hard copy and electronic. Adhere to Dust Internet and E-mail policy. Ensure Hotel, Customer and Staff information or transactions are kept confidential during or after employment with the company.

JOB REQUIREMENT
• Minimum education of Bachelor degree in Human Resources Management or relevant discipline
• Comprehensive HR. experience at least 10 years with a minimum of 5 years in managerial level. Preferably in a hospitality business
• Strong knowledge in the principles and practices of all HR. functions. Ability and experience to lead a large workforce.
• Have Excellent English communication skills both in written and spoken
• Computer literate
• Posses professional disposition with excellent communication and interpersonal skills